Pathrohi Policy

Jewellery Care

Please read this page carefully before placing an order with Pathrohi.

Pathrohi jewellery is handcrafted using natural stones, beads and carefully selected components. A little thoughtful care will help preserve the beauty and finish of your jewellery.

Keep It Dry

Avoid contact with water, sweat and moisture. Remove your jewellery before bathing, swimming, exercising or sleeping.

Apply Products Before Wearing Jewellery

Perfume, hairspray, makeup, lotions and other cosmetics may affect the finish of jewellery components. Apply these products first and allow them to dry before wearing your Pathrohi piece.

Store Each Piece Separately

Store jewellery in its original pouch or box in a cool, dry place. Keep individual pieces separate to prevent tangling, scratches and friction between stones or metal components.

Clean Gently

After wearing, wipe the jewellery gently with a clean, soft and dry cloth. Do not use abrasive cleaners, polishing chemicals or harsh cleaning solutions.

Handle Natural Stones with Care

Natural stones may have subtle variations in colour, texture, pattern, shape and translucency. These characteristics are part of their natural beauty and do not indicate a defect.

Avoid dropping or bending the jewellery, as natural stones and handcrafted components may chip, crack or become damaged under pressure.

Protect the Metal Finish

Plated, antique-finish and oxidised components may gradually change with use, exposure and time. This is a natural characteristic of such finishes.

To extend their appearance:

  • Keep jewellery away from water and chemicals.

  • Avoid rubbing or polishing aggressively.

  • Do not store it in humid areas.

  • Wipe it gently after every use.

Travelling with Your Jewellery

Place each piece in a separate soft pouch or jewellery box. Avoid placing heavy objects over it, and secure chains or strands carefully to prevent tangling.

Need Assistance?

For jewellery-care questions, email us at pathrohi@gmail.com or call/WhatsApp us at +91 9960637945.

Customer support is available Monday to Saturday, 10:00 AM–8:00 PM IST.

For any questions, please contact us and we will be happy to help.